Our process is straightforward:

1. Initial Contact – Reach out to us to share your situation and care requirements.

2. Free, No-Obligation Consultation – We’ll meet with you and your family to learn about your needs.

3. Care Planning – Together we’ll create a tailored Support Plan, matching you with the right CareGiver.

4. Agreement & Service Start – Once you’re ready, we’ll confirm everything and your care will begin.

• One-Hour Visits as Standard – Giving time for meaningful, unhurried care.

• ‘No Stranger’ Policy – Every new CareGiver is introduced by someone already familiar.

• 24/7 Family Access – Secure access to care notes anytime for reassurance.

• Professional Care Team – Experienced CareGivers, supported with ongoing training.

• Personalised Approach – Care designed around individual preferences and Support Plans.

We offer a wide range of services including:

• Personal Care – Assistance with bathing, dressing, mobility, and daily routines.

• Companionship Care – Friendly visits, conversation, and social activities.

• Specialist Care – Dementia care, post-hospital care, palliative support, and more.

• Domestic Support – Help with household tasks such as shopping, cooking, and cleaning.

• Live-In Care – Round-the-clock support for Clients who prefer to remain at home.

We cover Buckinghamshire, Bedfordshire, Hertfordshire, Oxfordshire and Berkshire, including:

• Buckinghamshire – Milton Keynes, High Wycombe, Aylesbury

• Bedfordshire – Luton, Bedford, Dunstable

• Hertfordshire – Watford, St Albans, Hemel Hempstead

• Oxfordshire – Oxford

• Berkshire – Reading, Slough

We consider each Client’s Support Plan, personal preferences, and personality. Wherever possible, we connect Clients with CareGivers who share similar interests, creating trust and companionship from the start.

Yes. Families have 24/7 access to digital care notes, showing visit records, tasks completed, and wellbeing updates. Our team also provides direct communication whenever needed.

The cost of care depends on the level of support required, visit frequency, and whether you need hourly or live-in care. We provide a clear breakdown during your consultation and ensure all fees are transparent with no hidden charges.

Yes. Our live-in care service provides full-time support for Clients who wish to remain at home. A dedicated CareGiver lives in the Client’s home, offering assistance with personal care, daily tasks, and companionship.

We can usually begin care within a few days of your consultation, depending on your needs and CareGiver availability. Urgent requests are prioritised wherever possible.

Yes. All our CareGivers undergo a rigorous recruitment process, including enhanced DBS checks. They also receive ongoing training to maintain the highest standards of care.